Villagio Food Court, Feedback from classmates

Today, the 3rd of February I was grouped with my classmates so that we can suggest and share ideas. Ghada suggested for my que problem in the fast food restaurants, that I should have those banner (metal) stands that they have in the airports and hotels to guide people of where to walk. I also told them about my problem with people touching the plastic spoons and knifes (as illustrated in process a). But they told me that is a problem dealing more with how to change the product rather than the real issue itself which is the communication problem.

I suggested that Ayoush al Neama and Wafa al Saffar to deal with the problem that Villagio doesn't have a sign thats shows or informs people if there is an ATM, pharmacy or prayer in the building and where they are located. With a huge building like Villagio, I think that is esstential for people who spend alot of time there. (Abdulla, Arwa alsulaiti, Ghada Al Khater, P1.2 Process b)